Q1 . Are you manufacturer or trading company?
We are manufacturer, has our own factory. Welcome to visit our factory at anytime. We can pick you up at the train station.
Q2 . How long can goods ready and deliver?
Sample ready in 3-5 days, Amount sample ready in 5-7 days, More ready in 10-20 days base on quantity.
DHL/Fedex/TNT/UPS need 3-7 days base on different countries. Ocean shipping need 20-30 days.
Q3 . How is the quality of your LED lighting Items?
First, our principle to "Quality is First", we sells good quality item with competitive price.
Second, we supply light items to Wal-mart for years and establish a good business relationship with such a big company.
Third, We pay much attention to the quality check, we have QC in every production line. Every product will be fully assembled and carefully tested before it's packed for shipment.
Q4 . The specification of the LED light ltems can be customized?
We accept OEM, so you can custom the specifition for your country. Such as the body color, Color temperature, Power Consumption, Adapter plug.
Q5 . How about the certification of the LED light items?
We has CE,RoHs certification at present,and we can do others certification for your want.
Q6 . Payment term?
Full payment for samples and delivery cost. T/T 30% for big order, balance paid before shipping.
Q7. How to contact you?
You can send email to us, we will reply you within 24 hours, or call us directly if anything urgently. Each of our sales team will answer and solve all your questions with patient.
Q8. What is the chip of the light?
Epistar,CREE,Samsung or other as you request.
Q9.How long is the warranty period? How to guarantee?
Ordinary 3 years. 5 years warranty is acceptable and price is higher.
