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JOLIGHT TEAM

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Email: info@jolightled.com
jolight@jolightled.com

Tel:  +86-769-87787402
Fax: +86-769-87787403

Welcome Any Questions!

FAQ

Q1 . Are you manufacturer or trading company?
We are manufacturer, has our own factory. Welcome to visit our factory at anytime. We can pick you up at the train station.

Q2 . How long can goods ready and deliver?
Sample in 3-5 days, sample order in 5-7 days, bulk order in 10-20 days base on quantity.
DHL/Fedex/TNT/UPS need 3-7 days to different countries.

Ocean shipping need 20-30 days.

Q3 . How is the quality of your LED lighting Items?
Words is useless, buy a sample from us, test it! Then you will know about it!

Q4 . The specification of the LED light ltems can be customized?
We accept OEM, so you can custom the specifition for your country. Such as the body color, Color temperature, Power Consumption, Adapter plug.

Q5 . How about the certification of the LED light items?
Items with CE, RoHs, SAA, ETL certificattion etc. UL standard.

Q6 . Payment term?
Full payment for samples and delivery freight.  T/T 30% for bulk order, 70% balance before shipping.

Q7. How to contact you?
Email us, any inquiry or questions will be replied within 24 hours, or call us directly if anything urgently. Each of our sales team will answer and solve all your questions with patient.


Q8. What is the chip of the light?
Epistar,CREE,Samsung or other as you request.

Q9.How long is the warranty period? How to guarantee?
Ordinary 3 years. 5 years warranty is acceptable and price is higher.




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